Flatten the curve with virtual visits

Our health care system is going to be overloaded during the Covid-19 crisis.

If you have a foot or ankle problem, please do not go to emergency rooms, urgent care centers or your primary care doctor's office. These facilities are over-loaded during this critical time.

Maintain as much social distancing as possible.

Dr. Green can provide you with the best treatment options during a video visit

To schedule a video consultation with Dr. Green, just call us at 604-560-5588 or email info@drhowardgreen.com.

How a video visit works:

• Schedule a telehealth appointment with Dr. Green by calling us at 604-560-5588 or email info@drhgowrdgreen.com.
• We will send you an email invitation with a link for a video visit via a secure video platform.
• At the appointed time you will log-in using the link in the email you received.
• You can use your phone, tablet or desktop computer.
• You will have a face-to-face consult with Dr. Green... and sometimes face-to-foot as he may ask you to show him your foot!

What conditions can we discuss or review via video visits?

We can diagnose and provide a comprehensive treatment plan for most lower extremity musculoskeletal conditions including:

• Plantar fasciitis,
• Tendonitis,
• Top of foot pain,
• Ball of foot pain,
• Big toe joint pain,
• Heel pain,
• Ankle sprains,
• Other aches and pains of the feet and ankles,
• Running and other sport injuries,
• Fungal toenails,
• Toe pain,
• Review x-ray, ultrasound, MRI or CT scan results.

Other issues we can cover include:

• Shoe recommendations.
• Best prefabricated insoles for your particular foot or condition.
• When to consider custom orthotics and, for those outside of the greater Vancouver area, how to find an expert practitioner near you (we'll even do the research to find you the best possible person).
• Appropriate stretching and strengthening plans for specific conditions.
• Return to work or activity plans.

If Dr. Green determines that you would benefit from a specific item such as a particular arch support or brace, for example, we will send you links to the exact item that will provide the best relief for your problem. You can then purchase the items online.

Video visits prior to in-office visits

If we feel that the problem is urgent or requires x-rays or hands-on treatment right away, then we will let you know.

If you are in the South Surrey, White Rock, Langley areas, we will see urgent conditions in our clinic. If you are located elsewhere, or don’t want to make the drive, we will make an appropriate referral or recommendation for you.

Regardless of your condition we may recommend a screening video visit prior to an in-office visit.

By doing this screening we can improve the efficiency of the visit and decrease both the time spent in clinic and the number of staff interactions necessary.

All of this helps to maximize social distancing and flatten the curve!

What conditions can we not treat via video visits?

We obviously cannot do hands-on treatment (for example; ingrown toenails), but regardless of your issue, we can provide you with the best available home treatment and guide you as to where you can get the treatment you need.

If we determine during your video visit that we do need to see you in the office, we will set that up ASAP for you, in a safe and timely manner. Even if you do need to be seen, having the telehealth visit first will make your in-office visit shorter and more efficient.

Who is eligible for video and telephone consults?

Anyone is eligible for telehealth with Dr. Green.

We recommend video visits if possible as we often will want you to show us your foot. Existing patients can also opt for a telephone consultation if the video visit is not convenient.

Does insurance cover video and telephone visits?

Telehealth is not an MSP benefit, but almost all insurances will reimburse telehealth visits just as they would cover in-person office visits. A detailed receipt will be emailed to you following your telehealth consultation, which would be suitable to be forwarded to your insurance company if requested.

Schedule your video visit with Dr. Green

To get started now and to schedule your video visit with Dr. Green, call us at 604-560-5588 or email info@drhowardgreen.com.

Dr. Green recommends new products for better home treatment